Cancelling or rescheduling less than 2 days in advance will be charged a £10 fee
Cancelling or rescheduling less than 1 day in advance will be charged a base rate fee of £30
Missed appointments without any notice of cancellation or rescheduling will be charged at the full appointment price
Charges will be made to the credit/debit card used to book with – if a charge fails then the charge will continue to be attempted again at a later date and followed up with you directly
Further action will be taken on unpaid charges to claim money owed via small claims court
Packages Policy
Cannot be used in conjunction with any other offers or discounts
Cannot be refunded or exchanged
Cannot be shared or distributed with a third party
Valid only for the treament(s) as selected
Valid for maximum 1 year from purchase date
Gift Voucher Policy
Cannot be used in conjunction with any other offers or discounts
Cannot be refunded or exchanged
Valid only for the treament(s) as selected
Valid for maximum 1 year from purchase date
Class Policy
If you miss a scheduled class you will not be entitled to a refunded for that class
If a class is rearranged and you are unable to attend the new time then you will be given a refund for that class
Where any equipment is provided you are liable for the full cost to replace it should you damage it beyond repair
