Cancelling or rescheduling less than 2 days in advance will be charged a £10 fee
Cancelling or rescheduling less than 1 day in advance will be charged at full price
Missed appointments will be charged at full price
Charges will be made to the credit/debit card used to book with – if a charge fails due to insufficient funds on that card the charge will be attempted again at a later date within a 1 month period
Packages Policy
Cannot be used in conjunction with any other offers or discounts
Cannot be refunded or exchanged for cash
Valid for maximum 1 year from purchase date
Gift Voucher Policy
Valid for 6 months from purchase date
Valid on the booking of any single treatment
Cannot be used in conjunction with any other offers or discounts
Cannot be refunded or exchanged for cash
Class Policy
If you miss or are unable to attend a scheduled class you will not be entitled to a refunded for that class
If a class is rearranged and you are unable to attend the new time then you will be offered a refund for that class
Where any equipment is provided you are liable for the full cost to replace it should you damage it
